Salesforce sought to calm investor anxiety over the future of software-as-a-service businesses after reporting strong fourth-quarter earnings, even as concerns grow that AI agents could disrupt traditional SaaS models.

The company posted quarterly revenue of $10.7 billion, a 13% increase year over year, while full-year revenue rose 10% to $41.5 billion, aided in part by its $8 billion acquisition of Informatica last year.

Net income reached $7.46 billion, and the company issued upbeat guidance for the year ahead, projecting revenue between $45.8 billion and $46.2 billion.

Salesforce also disclosed more than $72 billion in remaining performance obligations, signaling substantial contracted revenue yet to be recognized.

Despite the strong financials, SaaS stocks have been under pressure amid fears that AI agents could weaken per-seat subscription models. D

During the earnings call, CEO Marc Benioff repeatedly addressed what has been dubbed the “SaaSpocalypse,” arguing that similar disruption fears have surfaced before and that AI agents are improving, not eroding, SaaS value.

To reinforce confidence, Salesforce raised its dividend, launched a $50 billion share buyback, and overhauled its earnings presentation to spotlight customer endorsements of its AI agent products.

The company also introduced a new metric-agentic work units, to better quantify real enterprise outcomes, while presenting an architectural vision that positions SaaS platforms at the center of the AI ecosystem.

Source: TechCrunch